Cancellation and Refunds Policy

Cancellation Policy

Customers have the option to cancel an order at any point before it is dispatched. Once an order is out for delivery, cancellation is no longer possible. However, customers have the choice to reject the delivery at their doorstep.

If, for unforeseen reasons, the seller needs to cancel the order, a full refund will be initiated for prepaid orders.

ISHTYLE reserves the right to cancel orders for various reasons. Customers may request order cancellations, subject to approval by ISHTYLE. The company also reserves the right to cancel orders in certain situations, including limitations on quantities, pricing errors, or fraud suspicion.

Refunds Policy

Effective Date: [1st January 2024]

Thank you for choosing VJKD Ecomm Services Pvt. Ltd. We strive to provide you with a seamless shopping experience. Please read our refund policy carefully to understand your rights and responsibilities.

Cancellation of Orders:
Customers can cancel an order at any time before it is dispatched.
Once an order is out for delivery, cancellation is not possible.
However, customers may choose to reject the delivery at their doorstep.
Seller-initiated Cancellations:
In the event of unforeseen circumstances leading to a cancellation by the seller, a full refund will be initiated for prepaid orders.
Refund Process:
Refunds for prepaid orders will be processed using the original payment method.
It may take 10 business days for the refunded amount to reflect in your account, depending on your bank or payment service provider.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support within 2 days of receiving the order.
Provide relevant details and, if required, submit supporting evidence (photos, videos).
We will initiate a replacement or refund based on the nature of the issue.
Refunds for Returns:
If you return a product within our specified return period and meet the return criteria, a refund will be processed.
Returns must be in their original condition with all tags and packaging intact.
Non-Refundable Items:
Certain products may not be eligible for refunds. Check the product description for details.
Personalized or customized items are typically non-refundable.
Contact Information:
For any refund-related queries or concerns, please contact our customer support at [Customer Support Email/Phone].
Changes to Refund Policy:
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website or application.

By using VJKD Ecomm Services Pvt Ltd, you agree to abide by the terms outlined in this refund policy. If you do not agree with any part of this policy, please refrain from using our services.

Thank you for choosing VJKD Ecomm Services Pvt Ltd.
Happy shopping!